Kozoom Store
Last updated on 27 Jan, 2022
반품서류를 어떻게 구할 까요?
What are the refund terms?
반품하고 싶습니다
반품할 수 없는 품목
How much does it cost to return an order?
Warranty
I received a damaged package
Gift Cards
Make sure your gift will be successful by offering a Gift Card.
Terms & Conditions KOZOOM STORE
I want to place an order over the phone
Price match guarantee
Reserve an article
I have not received an order confirmation email
Modify my order after validation?
If an item is no longer available
Cancel an order or item
Privacy and Cookie Policy
어느 국가에 배송합니까?
Delivery is free from 100€ purchase for countries in zones 1,2,3 and 4. Delivery is free from 150€ for countries in zones 5 and 6. Finally, shipping is free for orders over 200€ for countries in zone 7.
Coupon codes
Error of delivery
Making a claim for a defective or damaged item
Conditions of return
Deals for clubs and retailers
You are the head of an association or a billiard room and you would like to place a grouped order for your players and your room equipment? Kozoom Store makes it easier for you and will give you a "Club" access to the website that allows you to place group orders and get discounts.
Payment methods
How do I get a copy of invoice?
I want to pay by cheque
Secure payment and 3D secure
What are the delivery times?
Shipping costs
배송 방식
배송 조회는 어떻게 하나요?
배송주소 변경
세관 비용
K 포인트
10 K 포인트 = 1 € 할인
반품서류를 어떻게 구할 까요?